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ZeroPack Privacy Policy

Last Updated: June 30, 2024

Welcome to ZeroPack ("we," "us," or "our"). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ZeroPack mobile and web application (the "App"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

We collect information you provide directly to us and automatically when you use our App.

A. Data You Provide

To generate your personalized packing list, we ask you to provide the following information about your trip:

  • Destination (city and/or country)
  • Travel dates (start and end date)
  • Transportation type
  • Selected luggage type(s) (backpack, cabin bag, hold luggage)
  • Gender preferences (to customize clothing items, optional)
  • Interests and planned activities (e.g., beach, business, hiking)
  • Specific preferences or additional notes

This information is sent to our AI services to process your request but is not permanently stored on our servers in association with a personal profile.

B. Locally Stored Data

To enhance your experience, the App may save your last trip's data (including the information listed above and the generated list) locally on your device using your browser's `localStorage` feature. This data remains on your device and is not transmitted to us unless you decide to generate a new list. You can clear this data at any time by clearing your browser's cache.

C. Data Collected for Advertising (AdMob)

Our App uses Google AdMob to display advertisements. AdMob is an advertising service provided by Google. To show you relevant ads, AdMob and its partners may collect and use data about your device and your use of the App. This data may include:

  • Device identifiers (e.g., Advertising ID)
  • Approximate location information
  • IP address
  • Interaction data with ads and the App

This data is used to personalize ads, limit how often you see an ad, and measure the effectiveness of ad campaigns. For more information on how Google uses data, we encourage you to review Google's page "How Google uses data when you use our partners' sites or apps" and the Google Privacy Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage the service: To generate personalized packing lists and destination information through the use of Artificial Intelligence models.
  • To improve user experience: To save your last trip and allow you to easily resume it.
  • To support the App via advertising: To display personalized and non-personalized ads that help us keep the App free.
  • For analysis and improvement: To understand how users interact with our App and improve its features (in an aggregated and anonymous form).

3. Sharing of Information

We do not sell or rent your personal information. We may share the information we collect with third parties only in the following circumstances:

  • With AI service providers: Your trip data is sent to Google's AI models to generate responses. Google's use of this data is subject to their privacy and data policies.
  • With advertising partners: We share necessary data with Google AdMob for the delivery of ads, as described above.
  • For legal reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or in emergency situations to protect the personal safety of users.

4. Data Security

We take reasonable measures to protect the information submitted through the App. However, no internet transmission or electronic storage method is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

6. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us through the support options provided.